Shipping Time -- Orders shipded as soon as the machining process is completed. Depending on the work log this could take up to 3 weeks. Orders can be expidited for $50 per order of up to 4 wheels. You can log in the the website at any time to check the status of your order. Simply go to My Account -> Documents to see orders and invoices. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Orders can be shipped faster under special circumstance only, please contact us to request faster shipping time. All orders are fully insured for damage and loss. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. VTO is not responsible for packages lost in shipping. If packages are damaged or not as described please contact us.
We accept the return of products that are defective due to defects in manufacturing, workmanship and for fulfillment mistakes that may be made which result in the shipment of incorrect products to you. Orders that match the specifications of the wheels detailed in the fitment guide are also eligible for a return as they are deemed "standard fitment". Return shipping for orders correctly fulfilled and without error must be paid for by the customer. Orders have a 24-hour cancelation window, cancellations requested after 24 hours of placing the order will not be accepted as most wheel orders require custom machining and are therefore made for your specific application. ORDERS WILL NOT BE ACCEPTED FOR RETURN AFTER TIRES HAVE BEEN MOUNTED, PLEASE CHECK WHEELS FITMENT BEFORE MOUNTING TIRES. Please ship returns to:
Returns
VTO Wheels
1802 S. 1st. Ave
Phoenix, AZ 85003.
Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.
We keep your personal information private and secure. When you make a purchase from VTO Wheels, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.